Support | IBDmate

FAQs

Why has my doctor given me a unique access code?

How do I know the information in IBDmate is accurate?

Can I download IBDmate from the app store?

What are bookmarks and why would I use them?

Do I have to create an account to use IBDmate?

Does my hospital have to use IBDmate for me to be able to access it?

How do I get in touch with IBDmate?

How do I know everything will be age appropriate for my child?

Do you have to pay for IBDmate?

Is IBDmate just for children?

Troubleshooting

My unique access code isn’t recognised

I’ve forgotten my sign in details

I’m having trouble signing up to IBDmate

Where do I enter my unique access code?

Contact

If you would like to get in touch with IBDmate email us on info@ibdmate.com

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